General

A variety of guides covering everything from FAQs to best practices.

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25 articles in this collection
Written by Don Macinnes, Jordon Macinnes, and Adi Angelova
FAQs

Why is the 'Send' feature locked?

This article will explain why the 'Send' button is greyed out and what is required of you in order to unlock it.
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Written by Adi Angelova
Updated over a week ago

Why has my account been suspended (disabled)?

Common reasons for accounts being suspended/disabled.
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Written by Adi Angelova
Updated over a week ago

How to set up your VAT number? What’s your VAT country code?

Setting up you company's VAT number and choosing the correct country code.
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Written by Adi Angelova
Updated over a week ago

How do I set up a free email marketing account?

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Written by Adi Angelova
Updated over a week ago

FreeForever: do I just get bare-bones features?

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Written by Adi Angelova
Updated over a week ago

Email Marketing for free. But what’s the catch?

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Written by Adi Angelova
Updated over a week ago

Data Security: What about my data and subscriber records?

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Written by Don Macinnes
Updated over a week ago

Why EmailOut?

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Written by Adi Angelova
Updated over a week ago

Pricing - Email Marketing

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Written by Don Macinnes
Updated over a week ago

Do I get any help or support?

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Written by Jordon Macinnes
Updated over a week ago

What features am I getting with EmailOut? Is there a limitation to the features?

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Written by Adi Angelova
Updated over a week ago

Price: Be serious – is this really free?

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Written by Don Macinnes
Updated over a week ago

Stars, Question Marks, Cash Cows & Dogs – whichever you are, we have a solution for you. Our Corporate solutions for the ‘Big Players’.

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Written by Adi Angelova
Updated over a week ago

Where can I find information about my invoice, billing, payment and price plans?

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Written by Adi Angelova
Updated over a week ago

Can I add GIFs into emails?

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Written by Jordon Macinnes
Updated over a week ago

How to migrate from MailChimp?

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Written by Don Macinnes
Updated over a week ago

How can I add a link to my campaign that will create a calendar appointment so recipients can save a date?

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Written by Adi Angelova
Updated over a week ago

Email client support

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Written by Don Macinnes
Updated over a week ago

Am I CAN-SPAM compliant?

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Written by Jordon Macinnes
Updated over a week ago

Am I CASL compliant?

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Written by Jordon Macinnes
Updated over a week ago

What to do if you forget your password?

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Written by Adi Angelova
Updated over a week ago

What tracking domain is used in emails sent from our platform?

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Written by Don Macinnes
Updated over a week ago

How do I export my account’s contact lists?

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Written by Adi Angelova
Updated over a week ago

What is 'spam'?

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Written by Adi Angelova
Updated over a week ago

What languages can I send emails in?

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Written by Don Macinnes
Updated over a week ago